…..A fresh approach to Community Management

PMA is a different kind of management company. We work from the Community’s perspective.  We understand that the Board members  volunteer their time, and that their time is precious.

We respect that.  Everything we do is about creating efficiencies.

We do the leg work, keep things running smoothly, and provide the information necessary to enable the Board to make smart, informed decisions.

Why PMA?

What setup us apart is that we listen….and then we do what we say we are going to do.

We listen to our clients;

  • Issues
  • Needs
  • Goals
  • Request

We take the time to consult with the Board to gain understanding & perspective before preparing our recommendation.

Then we deliver….

We present options to the Board giving them the flexibility to select a solution that works best for them.

We work relentlessly to  Exceed our Clients expectations….



We don’t believe in a “One Size fits All” mentality.

We provide customized solutions tailored specific to your

Association’s specific needs and requirements.

Communication & Administration

  • Most issues arise due to either a lack of; understanding, or a lack of clear concise communication.
  • We excel in proactively communicating to the Board and all owners minimizing issues for the Board and Owners.
  • Association documents can be confusing & overwhelming.  We pride ourselves on our ability to clearly communicate in layman’s terms the “Legal Jargon” to help owners understand what is required as a member of the Association.

Financial Planning & Management

  • PMA is a full service company that handles all aspects of financial planning and management to ensure the fiscal health of your Association.
  • We assist the Board with Reserve studies, Budget Planning, and provide a Full Accounting of all the Association books.
  • We provide high quality, clear and easy to understand financial statements that always represent the latest accurate financial information.
  • We have a detailed filing system, as well as safe and efficient audit procedures to ensure your Association’s information is accurate and secure.

Site Management & Oversight

  • We are regularly on site and learn about your community.
  •  When there is an issue we act quickly to resolve, preventing small problems from becoming big. 
  •  We employ strict follow-up processes for architectural violations, repairs, and maintenance to insure the proper adherence to your association’s regulations and to provide fair and equitable treatment to all owners.

Highlights of Services Include:

  • Budget Development
  • Reserve Fund Planning
  • Financial Management
  • Competitive Bid Coordination
  • Contract Administration
  • Project Management
  • Site Management & Oversight
  • Architectural Review inspections & compliance
  • Owner Communication
  • Conflict resolution practices
  • Delinquent Assessment Collection Practices
  • Homeowner & Board Education
  • Welcome Packages
  • Creation & Distribution of Association documentation
  • Development of Newsletters and other marketing materials

Online Payments

We are pleased to announce that we offer the following payment options  for paying your assessment and other charges.


  1.   Recurring ACH debit:

Have your payment automatically debited from your account each billing period so you never have to worry about Due Dates.  There is no additional charge for this service.  Simply complete and submit the form with a voided check.  We’ll do the rest.

2.   Online with Credit Card or E-Check:                             visit https://propertypay.cit.com

Click PAY NOWand follow the prompts

You can make a one-time payment using Pay Now or use the enhanced registration features to set up a flexible payment schedule and wallet.

You can pay by either “E-Check” which is free, or use a “Credit Card”, which incurs a small processing fee charged by the bank.

To complete an ONLINE transaction, you will need the following information:

Management Company ID:                 7065

                                                            Association ID:                 (On Coupon or Email)

            Your Account #:                 (On Coupon or Email)

3.   Mobile App: (in app fees may apply)

Download the mobile app from Google Play or the App Store

      • Search for Property Pay
      • Select Sign up to register
      • Enter the required property information OR capture property details using your mobile device’s camera
      • Enter the required payment information OR capture check details using your mobile device’s camera
      • Enter the details for your payment schedule

4.    Pay thru YOUR Banks’ Web Bill Pay Service:

Enter in the payment information as you normally would to pay any bill.  Please ensure:

      • Payment is made payable to the ASSOCIATION (NOT the management firm)
      • Your Account Number is included on the check
      • Enter the same payment address that is
          • Listed below under #5.

5.    Pay by mail: (with coupon and/or traditional check)

Be sure to write your account number on your check if not sending with a coupon

Payments are made payable to and mailed to the following address:

(Write your Association’s name here)

c/o Property Management Associates

P.O. Box 67480

Phoenix, AZ 85082 – 7480

Resale Requests

PMA with continued focus of providing superior service, is proud to announce its adoption of the state-of-art document and data delivery system through CondoCerts. This delivery system provides reliable, round-the-clock online access to all governing documents and other data for lenders, title/escrow companies, real estate agents and homeowners in need of information.

CondoCerts has become the de facto standard for disseminating documents/data to meet the timely needs of the real estate community.  Over 300,000 lenders, title and escrow companies and real estate agents have signed up and are using CondoCerts nationwide today.  Most lenders accept its online delivery of lender questionnaires.  As with most service providers, CondoCerts does not provide this information for free.  There is no cost to sign up or log onto the site.  The only charges incurred are for obtaining specific information.  The information can be paid for in several different ways: establish a business account for monthly invoicing, billed to a credit card or debited to a bank account.

Full Disclosure Packages for a RESALE can be paid for at closing.  Keep in mind if an escrow does not close, the charges due for preparing the disclosure package are still owed.


PMA has uploaded the required resale information along with governing documents for each community into the CondoCerts database.  The data is stored in a password secured fashion. 

For first time users sign up with CondoCerts in the following manner:

Go to the website https://condocerts.com. Follow the links to register

Write down the user ID and password you chose.

Condocerts will contact you to verify you information and activate your account

Property Management Associates and CondoCerts are pleased to bring you this Internet Utility to simplify the process of delivering and obtaining community association data and documentation for a variety of users in any association real estate transaction.  This valuable technology tool will deliver valuable association information in minutes instead of days or weeks.

If you have any questions regarding the above please contact

CondoCerts at     800-310-6552.

How does it work?

To obtain this required information once your account has been activated, please perform the following:

  1. Go to the web-site CondoCerts.com
  2. Click on the “login” button and follow the instructions.
  3. Type in the name of the association. You can abbreviate the name; as an example “Battery” for Battery Park at Towne Square Condo Association. This will widen the search but you can then select the Association.
  4. Entering the City where the association is located is required.
  5. Entering the State is required, but zip code is not required.
  6. This will bring you to a screen that will enable you to choose the type of product you require.

If you are requesting an VA Resale Disclosure/Demand you will be notified via email that your request is completed.

After your notification that your request is complete, return to www.CondoCerts.com, login, and click on the Retrieve Completed button, and your Demand and any documents can be immediately printed or downloaded to your PC.